Get help with your Outlook 2016 for Mac questions, and see what others are asking. Skip to main content. Connection to the email server failed. Feb 03, 2014 I have been running MS Office 2011 for Home and Student on my MacBookPro (OS 10.6.8 ) without any problems. Now all of a sudden, for no apparent reason, it crashes when I start, Excel, Word, or PowerPoint. I have uninstalled the program and reinstalled it three times using the following.

1. Microsoft 2011 For Mac Reporting Unable Locate Server Windows 7
2. Microsoft 2011 For Mac Reporting Unable Locate Server Download

Lync 2011 for MAC. Skype for Business 2016 for MAC. Skype for Business/Lync for Windows. Microsoft Lync Data and Microsoft Lync History. Note: if you cannot locate the necessary folder under Library, type in the full path in the Finder or Spotlight search. 2017-2-4  SSRS Report Issue in Chrome/Firefox, ok in IE. Popular Topics in Microsoft SQL Server. Are you smarter than most IT pros? Take the Daily Challenge ». FYI I did read that Chrome is a fully supported browser for interacting with Reporting Services when used with SQL Server 2016.

-->

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you create a hyperlink in an Office document and then select the link, you may receive one of these error messages:

Unable to open <URL>. Cannot locate the Internet server or proxy server.

Unable to open <URL>. Cannot open the specified file.

<URL> = the hyperlink you inserted.

Note

The hyperlink does work if you type it directly in the browser or in the Open box of the Run dialog box (select Start, and then select Run).

Cause

This problem occurs when the following conditions are true:

• You are using Microsoft Internet Explorer:

  • A proxy server -or-
  • A firewall that does not allow HTTP requests to be placed on your local network

• Internet Explorer is not your default browser.

• The ForceShellExecuteregistry key is not present in the following location or is not set to 1:

  For 32 bit Office Versions installed on 64 bit OperatingSystems

  HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

  For 32 Bit Office Versions installed on 32 bit Operating Systems or 64 Bit Office Versionsinstalled on 64 bit Operating Systems

  HKEY_LOCAL_MACHINE SoftwareMicrosoftOffice9.0CommonInternet

Workaround

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, select the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

To have us work around this problem for you, go to the 'Here's an easy fix' section. If you prefer to fix this problem manually, go to the 'Let me fix it myself' section.

Here's an easy fix

To fix this problem automatically, select the Download button. In the File Download dialog box, select Run or Open, and then follow the steps in the easy fix wizard.

• This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
• If you're not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.

Let me fix it myself

To work around this issue, either add the ForceShellExecute subkey, if it is not present, and set the Value data, or if it is present, set the Valuedata of the ForceShellExecute subkey.

Adding the Internet Subkey to the Registry and Setting the Value Data

Microsoft 2011 For Mac Reporting Unable Locate Server Windows 7

1. Quit any programs that are running.

2. select Start, and then select Run. Type regedit in the Open box, and then select OK.

3. In Registry Editor, browse to one of the following subkey (create the keys when they do not exist):

   For a 32 Bit version of Office on 64 bit version of Windows

   HKLMSOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

   For a 32 Bit version of Office on 32 bit version of Windows

   Microsoft officw 2011 mac. Quit any applications that are running, including all Office applications, Microsoft Messenger, and Office Notifications, because they might interfere with the installation. Make sure that your computer meets the minimum system requirements. Print this page if you want to use it as a reference when you are offline.

   URLAppsTypeDescriptionapp store configurationapp resourcesMap app resourcesGraph app resourcesRedirection ServiceJavaScript Librariesand Reporting Service for Office appsAjax JavaScript LibraryAjax JavaScript LibraryJavaScript LibrariesresourcesresourcesresourceslibraryreportingresourcesServiceReportingStore Asset Librarypage resourcesmedia resourcessandbox frametemplatesSafe LinksThe following network endpoint applies to all Office applications for Office 365 Subscription only. URLAppsTypeDescriptiondocument conversion service (PDF)Office Apps (aka add-ins)The following network endpoints apply to both Office 365 Subscription and Retail/Volume License activations when Office App add-ins are trusted. URLTypeDescriptionSafe Link ServiceCrash reportingThe following network endpoint applies to all Office applications for both Office 365 Subscription and Retail/Volume License activations. Microsoft error report mac.

   HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

   For a 64 Bit version of Office on 64 bit version of Windows

   HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

4. Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:

   Value Name: ForceShellExecute

5. Double-click ForceShellExecute, and then set the Value data to 1. Select OK.

6. On the Registry menu, select Exit.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

More Information

A hyperlink may not go to a Microsoft Word document or a Microsoft Excel worksheet after you use this workaround.

Office uses the Urlmon.dll file to handle all Internet transitions.

In this case, the Urlmon.dll file sends a request to get a file via http:// through the proxy server. The proxy server sees that the request came from Internet Explorer, based upon the HTTP User Agent field of the http://request. It then gives an error 403, basically saying 'Access Denied.'

The Urlmon.dll file gets this and simply returns the error message mentioned earlier. The error means that the request failed, but it never states why it failed.

Microsoft 2011 For Mac Reporting Unable Locate Server Download

The workaround is to simply use a ShellExecute() on the URL. This allows the operating system to start the URL on the default browser. If the default browser is not restricted by the proxy server, the proper page is displayed.