Microsoft Office Frozen Mac

Posted : admin On 10.04.2020
  1. Microsoft Office Freezes Mac
  2. Frozen Movie
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The Get Help app in Windows 10 provides fast, free support for Microsoft products. Open Get Help app Contact support in the browser instead. Get started with Office 365 for free. Students and educators at eligible institutions can sign up for Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. Use your valid school email address to get started today. 2020-4-1  Where to buy Microsoft Office: all the cheapest prices and deals in April 2020. By Brendan Griffiths 01 April 2020. Bringing you the best deals and prices to buy Microsoft Office.

Note

Microsoft Office Home and Student 2019 provides classic Office apps and email for families and students who want to install them on one Mac or Windows 10 PC for use at home or school. Classic versions of Office apps include Word, Excel, and PowerPoint. One-time purchase for one device, Mac or PC. Microsoft Office 2016 for Mac - freezes, crashes and glitches. There are probably more people experiencing the same problem of Microsoft office not starting at all, or freezing half way or taking over a minute for the program to start. Once it starts, it crashes.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

If you perform one of the following procedures in one of the Microsoft Office programs that are listed at the end of this article, the program may stop responding (hang) for a long time:

  • You click the Save in list in the Save As dialog box.
  • You click the Look in list in the Open dialog box.

If you click Cancel or try to close the dialog box, the program still does not respond.

Cause

This problem may occur if any one of the following conditions is true:

  • When the computer is connected to one or more mapped network shares that are nonexistent or that are currently offline.
  • When one or more mapped drives are persistent, and the drive is in a domain that is not trusted.
  • When the mapped drive is located on a slow or a down-level computer. A down-level computer is when the operating system of the computer has an earlier version of Microsoft Windows than the computer that you are using).
  • When a mapped drive is connected across a Wide Area Network (WAN).
  • When a drive is an inaccessible removable drive.

Resolution

To resolve this issue, you must disconnect all network drives that are have any one of the conditions that are stated in the 'Cause' section. To do this, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see the product documentation to complete these steps.

  1. Right-click My Computer, and then click Disconnect Network Drive.
  2. In the Disconnect Network Drive dialog box, click the letter of the drive that you want to disconnect, and then click OK.
  3. Repeat steps 1 and 2 until all offline network drives are disconnected. If you are not sure about a particular drive, follow these steps:

    1. Click Start, and then click Run.

    2. In the Open box, type the following, and then press ENTERcomputer nameshare name

      Where computer name is the name of the server that is sharing the resource, and share name is the name of the shared resource that you want to use.

      If the resource is not available, you receive an error message that is similar to the following:

      The network name cannot be found.

Alternatively, you can try to view the contents of the drive in the Windows Explorer.

Workaround

To work around this behavior, use one of the following methods.

Method 1: Do not use persistent connections

When you connect a mapped drive, click to clear the Reconnect at logon check box. By clearing this check box, the mapped drive will not be connected the next time that you log on to the computer. See the 'More Information' section for more information about how to map a network drive.

Method 2: Use a user logon script

If you can, use a logon script to connect a user to the appropriate servers every time that the user logs on. Make sure that the script maps the drive in a non persistent state. If the drive is not available as the logon script runs, the drive is not mapped. This behavior prevents the issue.

Method 3: Use server mirroring

If the connection is over a Wide Area Network (WAN), consider implementing server mirroring. Server mirroring duplicates a distant server locally. Then, map your drive to the local, duplicate server. Doing this can reduce the wait time by connecting to a local server.

Method 4: Use a shortcut to the network location

Use a shortcut on the Microsoft Windows desktop or in My Network Places to connect to the network location that you want.

More Information

Each location in a list is checked to make sure that it is available and that you have access permissions when you perform both the following procedures in Microsoft Office programs:

  • You try to open or to save a file.
  • You access the Look in or the Save In list.

If any mapped drive is in a state that is documented in the 'Cause' section, it takes some time for the condition to be detected and resolved by the Office program. To avoid this behavior, you should disconnect that mapped drive. You can look for the availability of the drive at any time in Windows Explorer. If the drive is available, map the network drive again later.

To map a drive to a resource that is online again, follow these steps:

  1. Right-click My Computer, and then click Map Network Drive.

  2. In the Drive box, click the drive letter that you want to use for the network drive.

  3. In the Folder box, type the following computer nameshare name

    Where computer name is the name of the server that is sharing the resource, and share name is the name of the shared resource that you want to use.

  4. To make the mapped drive non persistent, click to clear the Reconnect at logon check box.

  5. Click Finish.

If you are trying to connect to resources on other networks, contact the network administrator. Network drives that no longer exist, that are no longer shared, or inaccessible removable drives should be permanently disconnected to avoid affecting the performance of Office products.

Mar 10,2020 • Filed to: Solve Mac Problems • Proven solutions

Microsoft Corporation is an American company founded on April 4, 1975, by Bill Gates and Paul Allen. It develops and manufactures computer software and electronics. It is the largest software company in the world. Microsoft is best known for developing software like MS Windows and the MS Office suite.

Microsoft Office is a client-server software developed by Microsoft which offers convenient features for people from every walk of life. It was first announced by Bill Gates on August 1, 1988. The first version of Office contained Microsoft Word, Microsoft Excel, and Microsoft PowerPoint which are also the most used processing tools of MS Office. Microsoft also offers its Office apps to mobile operating systems like Android and iOS. In this article, we will discuss different methods to uninstall and reinstall Microsoft Office on Mac.

Part 1. Scenarios for Uninstalling Office on Mac:

The desktop version was the first software of its kind that was developed by Microsoft. It is supported both by the Windows and MacOS operating systems. Since then it is also offered as an Online tool that runs in the web browser of your computer. Microsoft Office 2019 is the latest version of the software that is being branded under the name of Office 365. The newest version was released on September 24, 2018.

MS Office is one of the most important software on the Mac used for various functions. Microsoft offers new and advanced updates regularly on Office 365, sometimes the auto-update feature does not work on Mac. This will force you to uninstall the older version of Office and reinstall the newer one. Here are some of the reasons that would prompt you to Uninstall MS Office on Mac:

  • The system does not install latest updates directly.
  • License is deactivated.
  • Wrong login information entered which lock your account out.
  • The old version of MS Office is not compatible with MacOS Mojave.
  • You want to install the newest version.

In this article, you will learn how to uninstall and reinstall Microsoft Office on Mac.

Part 2. How to Uninstall Microsoft Office on Mac?

You may be prompted to uninstall Microsoft Office to fix some bugs in the existing version installed in the computer. You may also want to install the newest version that includes the features you need. No matter what kind of situation you are facing, there's an answer to every problem. We will show you how to properly uninstall all apps and features of Office 365 on Mac manually.

An official Office removal tool is offered by Microsoft to the users of the Windows Operating System. There is no such tool provided on MacOS that would instantly remove the software from the system. It is a bit complex when it comes to uninstalling apps on Mac and the library files that they create with them. To remove MS Office manually, you are required to sign in the system using the administrator account.

There is a whole three-part process to manually uninstall office from Mac:

  • Move to Trash.
  • Remove from Library folder.
  • Remove apps from Mac Dock.

1. Move to Trash:

You can completely delete MS office from the system by following the steps mentioned below:

  • Go to Finder.
  • Open Application.
  • Press the Command button.
  • Select all MS Office supported apps and tools.
  • Press Control + Click the selected applications from the keyboard.
  • Choose “Move to Trash”.
  • All files will be deleted.

2. Remove from Library folder:

Even if you delete the main file from the computer, the service files still remain on your disk until you remove them manually. MacOS doesn’t provide any default tool to find and remove the leftovers of MS Office. You have to search for them yourself. Next phase in removing MS Office files completely from the system is to delete them from the Library Folder. Here are the steps:

  • Open Finder.
  • Press 'Command + Shift + h'.
  • Click on “View as List” from the Finder Folder.
  • View options dialogue box will appear.
  • Check the “Show Library Folder” option.
  • Click on Save.
  • Click on Finder again.
  • Click on Library and then Containers option.
  • Ctrl + right-click on each of these folders mentioned below.
  • Select and 'Move to Trash'.

Microsoft Office Freezes Mac

Here are the mentioned files that should be removed if found in the containers box:

1. com.microsoft.errorreporting

2. com.microsoft.Excel

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3. com.microsoft.netlib.shipassertprocess

4. com.microsoft.Office365ServiceV2

5. com.microsoft.Outlook

6. com.microsoft.Powerpoint

7. com.microsoft.RMS-XPCService

8. com.microsoft.Word

9. com.microsoft.onenote.mac

  • Go back to the Library Folder.
  • Open 'Group Containers'.
  • Ctrl + right-click on each of these folders mentioned below.
  • Select 'Move to Trash”.

Here is the list of files that should be removed to completely uninstall MS Office from Mac:

1. UBF8T346G9.ms

2. UBF8T346G9.Office

3. UBF8T346G9.OfficeOsfWebHost

You should carefully remove all the files created by Microsoft Word, but be sure not to delete any other file. Deleting other important library files may damage the system. After removing the files please restart your Mac.

3. Remove Office Apps from Dock:

Mac Dock is known as the launching pad for different kinds of applications in the Mac. It works just like like Windows taskbar but it has animations. It allows you to open the apps that you frequently use with just one click. To completely remove MS Office from Mac the last piece of the puzzle is removing the shortcuts from Mac Dock. Here are the steps:

  • Locate the files and “Ctrl + click” on them.
  • Choose 'Options'.
  • Select 'Remove from Dock'.

Frozen Movie

After completing the procedure, the software will be completely removed from the system. Restart the Mac to complete the process. You will find no trace of MS Office on your computer.

- 3 minutes to read it.

Part 3. How to Install or Reinstall Microsoft Office on Mac?

Microsoft products come with a product and activation key. If you already have one then before installing Office, sign in with your existing account and enter your product key. You can always make a new account. Here are the steps to install MS Office on your Mac:

  • Go to the official site of Microsoft office.
  • Sign in with your existing account or make a new one.
  • Click on Install office.
  • Click on Office 365 apps and downloading process will start.
  • Click on Finder and go to Downloads.
  • Click Microsoft Office installer.pkg file.
  • Click on Continue and agree on the license agreement.
  • Select the Install location
  • Click on Install.
  • Enter your Mac administrator Password.
  • Click on Install Software.
  • The installation will proceed.
  • Click on Close after a successful installation.
  • Restart your Mac.

Part 4. Tips for Installing and Uninstalling Microsoft Office on Mac:

Microsoft Office one of the useful applications if you are using your Mac for business purposes and school work. Precautionary measures must be taken before installing or even Uninstalling the software. As some sort of negligence might damage the software, the operating system, or the computer itself.

Below is the list of precautions that should be taken before uninstalling and Reinstalling Microsoft Office on Mac.

  • Close all Applications before the uninstallation process.
  • Make sure that it is not some computer glitch that is causing problems with the software.
  • Make sure you have a good running Internet.
  • Always download & install MS Office from its official website.
  • Always purchase the software.
  • Check the battery of the computer before installing the program.
  • Check to see if your Mac has the required storage space to keep Microsoft Office and its apps.
  • Make sure your computer has at least 4GB RAM.
  • Scan the software for viruses for the sake of security.
  • Clear all the cache of the previously installed version of MS office.
  • Keep the updates to “automatically install”.

Closing words:

Despite the effort, Apple’s iWork has not come close to undermine Microsoft Office. MS Office is still the most preferred software in the world. Microsoft Office for Mac offers great features that can enhance the overall experience of the user. It provides added functionality and improvements for the users to perform their tasks at hand with ease. Sometimes during an update, a minor internet or storage problem can halt the installation process entirely. This might cause the MS Office to not function properly. To fix the problem you might have to Uninstall and Reinstall the program. Now you know exactly what to do whenever such problem arises.

If you find some important data lost when uninstalling and reinstalling the Office programs on Mac, download Recoverit Data Recovery for Mac and check out how to recover missing files in 3 steps.

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