How to fix macOS 10.15 Catalina problems

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Hello, thrill seekers. Looks like you’ve installed macOS Catalina knowing it’s not perfect and despite all warnings ended up here. You are not alone. We’ve rummaged through the internet and collected all macOS Catalina issues known to date. And boy, there’s a lot of wrongs to fix.

1. Can’t install macOS Catalina

• Microsoft Excel not working on macOS Catalina duplicate. AppleScript to copy cell range to clipboard as image is broken after Office Excel update 16.11.
• Oct 15, 2019 MacOS Catalina has brought many welcome changes to the Mac. Microsoft Office and have been running this vital software suite on their Macs with no problem. With the update to Catalina, these 32.
• Oct 08, 2019  A number of creative tools—including Apple Aperture, Microsoft Office 2011 and Adobe CS6—are experiencing issues. Catalina also drops support for 32-bit applications. They simply will not.

Wi-Fi issues on macOS Catalina. Wi-Fi not working after macOS Catalina update is pretty common. While your macOS is brand new, your Wi-Fi is still relying on some old protocols. First, try to turn the Wi-Fi off and on again. If that doesn’t help you go to System Preferences Network. Click on the dropdown menu that shows your Network.

You’ve unpacked the installer and now macOS Catalina install stuck on the initial reboot. All you can see is a black screen and even a hard reboot doesn’t help it. Though it’s perfectly normal for an installation to take some time (sometimes up to 10 hours), you can try a few workarounds.

• Install Catalina in the Safe Mode

1. Press and hold down the Power key to shut down your computer.
   
2. Now, hold down Shift while it’s booting up.
   You will see the Apple logo on a grayish background with a progress bar. After you entered the Safe mode, run the Catalina installer again. Hopefully, it reaches completion this time.

Tip: Press Command + L in the middle of the macOS installation. You will see if it’s still active and the remaining time before completion.

• Do a PRAM and SMC Reset

It’s one of those last-ditch solutions that restore deep system settings including kernel information. It isn’t something you should be doing regularly but in our case, it’s worth trying.

How to reset PRAM
1.Shut down your computer
2. Press the Power key
3. Immediately press Command + Option + P + R keys
4. Hold down the keys until your Mac reboots
5. Let go of the keys

To reset SMC

1. Turn off your Mac
2. Hold down Control + Shift + Option and press power
3. Hold the buttons for 10-15 sec
4. Release the keys and restart your Mac
After you’re done, repeat macOS Catalina installation from scratch.

• Free up space on your drive

macOS Catalina takes up about 30 GB on your drive. That’s unprecedented in macOS history. When you see the 'macOS Catalina cannot be installed on Macintosh HD' message, this sometimes means that there is not enough disk space for the new macOS. Therefore, you need to free up some space on your Mac.
How to free up space? Move your largest files onto an external drive — will take you about 20 minutes. Or if it looks like too much fuss, free up your storage with CleanMyMac X. It’s a tool that is actually notarized by Apple (shouldn’t be confused with MacKeeper).

You’ll easily remove 7-10 GBs of system garbage. Then you can install macOS Catalina on a drive that’s clean and refreshed.

Here I’ve found a link to a free version of this app — enjoy.

Catalina installation stuck on “Setting up your Mac” screen

So your installation has started but seems to be stuck on the initial screen. What can you do? If your patience has finally run out, it’s time for a mission abort.

1. Press the power button and wait till your Mac reboots.
2. Start the installation all over again — this time it should go fine.

“macOS Catalina could not be verified”

This error usually appears when the download has finished. Apparently, it has something to do with cached content associated with your user account.

1. Open System Preferences > Sharing > Content caching
2. Switch to “All content`’ in the dropdown menu

The first attempt to download Catalina would often return the same error. But don’t give up just yet! Try downloading Catalina once again — this time it will download it from the cached copy on your Mac which will take about 10-15 seconds. Now it should be ok.

If it doesn’t help you can also:

• Simply restart your Mac
• Download Catalina under different “user” on your Mac
  
• Try to delete system cache with CleanMyMac

2. macOS Catalina freezing upon reboot

The situation looks like this: macOS Catalina has completed the install, and after you restart your Mac it is stuck on login screen. You see the progress bar but it isn’t going anywhere. What to do?
As one user pointed out, the problem may be caused by 3d party kernel extensions or kexts. They act as drivers — if you like a Windows analogy — and give access to your Mac’s hardware.

• Solution: Move Library Extensions

As a band-aid solution, you can relocate your /Library/Extensions kexts to a backup folder. As confirmed by many users, this fixes macOS Catalina stuck on reboot problem.
To perform this, you will need Terminal app:
Click Launchpad > Terminal
Now paste in the following command:

mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/

This command relocates your Library Extensions to the username/Extensions Backup folder. Later you can put the Extensions back where they belong at: /Library/Extensions.

One more solution to macOS Catalina freezing

Generally, Macs freeze when some process is hogging the memory. Some background plugin could be eating up all the available RAM. Here is the method I use to identify my background memory-hoggers.
To get a clear idea what it is, I use CleanMyMac X’s Speed utility.
You need to install CleanMyMac X — it’s available as a free version too.
Open the app, click “Optimization.”

This will give you an idea what Launch Agents are working in the background so you can isolate and disable them.

PS. Heavy consumers — this tab reveals processes that are critically memory-demanding.

3. macOS Catalina apps not working

This is one of the macOS Catalina problems that trails back to macOS Mojave. As you’ve probably heard, app architecture knows 2 types: 32-bit and 64-bit. The 32-bit apps will not be supported on macOS Catalina, period. Sadly, they are not just some lo-fi indie apps, we are talking Photoshop!

Did you know:Apple states that 64-bit apps use memory more effectively and so will work faster on your Mac.

• Check your 32-bit apps

There’s a quick way to count your potentially problematic applications.

1. Click the Apple logo > About this Mac > System report
2. Now find Applications in the sidebar.

To have a deeper look into your apps, where they come from, and how much space they are taking, run the Uninstaller tool in CleanMyMac X. Download this program here — it’s free to download.
Launch the app and click the Uninstaller tab

Here you can see your 32-bit apps and sort apps by “Last used.”

For example, I found a 32-bit video editor, which I didn’t realize was there, stealing away 600 MB of my space.

• Reset an app that misbehaves

If a particular app stopped working on macOS Catalina, you can reset it with CleanMyMac. This operation doesn’t delete any user data and only restores it to the default state. In 9 out of 10 cases this helps solve syncing issues and sudden app freeze-ups.

Choose an app from the list in the Uninstaller (see screenshot above)
Now click on the drop-down menu under “Uninstall” button
Click on the Reset button that appears

• Update your applications

In anticipation of various macOS Catalina issues, some developers have already optimized their programs for the new OS. Go to the developer’s site and download the latest available version.
Yes, I’ve already told you about CleanMyMac, but it appears to have just the right tool to handle macOS updates. It automatically updates every single app on your Mac. Though it may take some time, it’s a smart way to debug your macOS Catalina apps.
Once you get CleanMyMac X, click the Updater tab in the sidebar.
Click Select All above the app list.
Now, click Update.

4. macOS Catalina is running slow

Quite expectedly, some of the most reported issues on macOS Catalina are speed-related. Some background processes are hogging the CPU, most notably, the fileproviderd process. Thing is, macOS 10.15 Catalina heavily exchanges data with web-related processes, like cloud storages. There are countless rough edges to this process.

• Disable the fileproviderd process
  Go to Launchpad > Activity monitor

Here you’ll need to figure out what process is eating up the most resources. Watch out for the processes named mds and fileproviderd. If they take up 80-100% of CPU, try closing them using the [X] button above.

• Disable browser extensions

Browser extensions may be the culprit of many macOS Catalina issues. Leave the bare minimum of browser extensions and see how your Mac reacts.

5. Problem with Apple ID settings

This happens when Catalina is prompting you to update your Apple ID details. You’ve entered your password but the pop-up keeps coming back after some time.

• Solution: Enable Keychain in iCloud settings

Go to System Preferences > Internet Accounts > iCloud
Log in into your account and check the list of services that use iCloud.

Tick Keychain and enter your credentials.

6. Sidecar problems on macOS Catalina

Sidecar is a feature that doubles your workspace as you can use an iPad as a second monitor. The common issue here is inability to connect your iPad to the computer. First off, make sure you have iPadOS installed on your iPad. Then, find your Mac in the list of Sidecar-supported models:

• Late 2015 27″ iMac
• 2017 iMac Pro
• Mid 2016 MacBook Pro
• Late 2018 Mac mini
• Late 2018 MacBook Air
• Early 2016 MacBook
• 2019 Mac Pro

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If your Mac is pre-2015, there’s still a workaround to enable Sidecar.

Open Terminal and paste in the following command:

defaults write com.apple.sidecar.display allowAllDevices -bool YES

Did it make the trick? Unfortunately, this combination is not guaranteed to work.

7. iCloud issues on macOS Catalina

Cannot download folders from iCloud

iCloud integration is one of those weak spots that produce tons of bugs. Fixes for such macOS Catalina problems are already on the way.

• Download each file individually

If you cannot download folders from iCloud, download each file individually. Unfortunately, this is the only available workaround at this point.

Did you know: Some part of your iCloud data is stored on both Google and Amazon data centers.

Cannot accept iCloud terms and conditions on Catalina

As of October 2019, this problem has too been widely reported. No matter how many times you’ve accepted the conditions, the legal disclaimer keeps coming up. It appears, that the problem occurs because you have more than just one device connected to iCloud.

• Go to System Preferences > Internet Accounts.
• Now, click the iCloud icon
  

You should see the Terms & Conditions pop-ups that is now in a pending state. Press Accept.

Repeat the procedure for all iCloud accounts and your devices you’ll see in the list.

8. Music Library freezing

The iTunes had been the centerpiece of music on macOS. With its removal things quickly went sideways. Since the arrival of the iTunes successor, Music app, many folks noticed their album artworks missing, Music Library freezing etc.
The typical case is your Mac says its “updating the Music Library”, spinning endlessly, without any progress. The issue is likely caused by obsolete Mojave caches and the remains your previous iTunes ecosystem.

• Empty your Music folder

And all music-related Library caches.

1. Back up your music and move it out of Music folder
2. Open ~/Library and delete any items titled “Music” or “iTunes”
3. Repeat for ~/Library/Caches
4. Restart your Mac and see if it worked

Don’t forget to put your music albums back where they had been before.

9. Wi-Fi issues on macOS Catalina

Wi-Fi not working after macOS Catalina update is pretty common. While your macOS is brand new, your Wi-Fi is still relying on some old protocols.

First, try to turn the Wi-Fi off and on again. If that doesn’t help you go to System Preferences > Network

Click on the dropdown menu that shows your Network.
Now, try choosing a different network — just to reset and shaken up the old settings

1. Connect to your default network
2. Check to “Automatically join this network”

Alternative fix with CleanMyMac X

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To fix Wi-Fi problems on Catalina, we’ll use some of the tools from the free version of CleanMyMac X.

1. Download the app and open the Privacy tab
2. Find the Wi-Fi Networks option

Check all the networks in the list and click Remove.

This will make your Mac forget your old Wi-Fi stations and you’ll be able to reconnect again.

10. Bluetooth not available on macOS Catalina

If your Bluetooth is not working on macOS Catalina, there’s one easy trick you can do. You should try deleting your Bluetooth.plist files. Don’t worry, it will auto-create a new copy of itself.

1. Click Finder > Go > Go to Folder…
2. Type in: Library/Preferences

Now, look for a file com.apple.Bluetooth.plist

3. Delete it and restart your Mac.

11. Safari Extensions stopped working

There is a certain kind of Safari extensions, namely, .safariextz files that have been excluded from support in macOS Catalina. They no longer can be installed on Extensions page and are now considered “Legacy.”
RES, Ublock, and Bitwarden are some of the notable extensions that Safari users will miss on Catalina. What’s happening is Apple gradually moving away from the accepted web extensions format (WebExtensions) to the iOS-compatible extensions.

• Accept this fact (or wait patiently)

If you are missing your favorite ad blockers or other extensions, the easiest is to switch to a different browser. There is also a possibility that the developers will overhaul their extensions to support Safari 13 but we all will have to wait until that happens.

12. Storage filling up for no reason

So you’ve upgraded to macOS Catalina only to discover that a big chunk of free space is missing. Some identified folder is eating up your storage but how can you find it? The issue could be related to Time Machine backups and clones of APFS snapshots stored in different locations.

• Slim down your Time Machine snapshots

You can perform this operation safely in CleanMyMac X.
Download the app (a link to free edition) and launch it.
In CleanMyMac X:
Click the Maintenance tab
Choose “Time Machine snapshots thinning

As a manual solution, paste in the following commands in Terminal:

tmutil listlocalsnapshots / tmutil listlocalsnapshots /System/Volumes/Data Microsoft xbox 360 receiver mac.

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This lists the local snapshots created by your Time Machine. If you’re ready to delete those, type in this:

deletelocalsnapshots <snapshot_date> </snapshot_date>

Solutions:

Fix 1: Update Office Application

You can update each office application individually. Let’s try with MS Word application.

• Open MS Word and click on the Filetab
• Go to Accountand select Update Options
• Click on UpdateNow button
• Follow the same steps to update other Office applications

Fix 2: Using Command Prompt

Open Command Prompt from admin account and type following command:

Then, try to open your Office documents.

Problem #2: Office Documents Downloaded from Email Attachments Won’t Open

After Windows 10 upgrade, all the Office documents, such as Excel, Word, PPT files, etc., are not opening from email attachments.

Solutions:

Fix 1:Disable Protected View

• Open MS Word application and click on the Filetab
• Go to optionand it takes you to Word Option window
• Select Trust Centerand click on Trust Center Settings button
• From the next window, click on Protected View
• Next, uncheck 'Enabled Protected View for files originating from the Internet' checkbox

Fix 2: Reinstall Office Suite

After following the above-mentioned method, try to open email attachments, if it doesn't work, reinstall your MS Office suite. Before installation, completely uninstall it from your computer. Then, open downloaded documents.

Fix Office Applciation Issues with Remo File Repair Suite:

Repair Office Word Documents: If you fail to open Office document even after Office suites reinstallation, then there is a chance of document corruption. To fix the corrupted documents, you can make use of File Repair Tool. In case, you want to repair Word files, then use Remo Word Repair Tool. The software comes handy to fix corrupted DOCX as well as DOC files in simple 3 steps.

Repair PowerPoint Files - PPT & PPTx

You can download Remo Repair PowerPoint tool to easily repair your corrupt Microsoft Powerpoint files using Remo Repair PowerPoint tool. Use below download button to get the Trial copy and preview the results before purchasing. It supports various Office PowerPoint file formats - .ppt, pptx & pps.

Repair Outlook PST File

The tool is also available for fixing your corrupt or damaged Outlook PST files. So, just follow this simple step-by-step guide to repair PST file using Remo Repair Outlook software.

Step 1: Run Remo Repair Outlook software on your Windows computer. Click the Open Default PST File button and select your corrupt/damaged PST file.

You can opt to Select PST File Manually if you know the PST file location or select Find All Your PST Files option if you have more than one Outlook profile.

Step 2: Next, select either Normal Scan (to fix normal issues) or Smart Scan (if the severity of corruption is high), provide a safe location to save the repaired PST file and hit the Repair button.

Step 3: Once the PST repair process gets completed, verify all the recovered Outlook items.

Problem #3: Office Applications Crashing Frequently on Windows 10

Office application kept on crashing immediately after launch and while opening or editing office documents.

Solution: Repair Office Suite

If your Office applications keep crashing, then repair it using built in Repair tool. To access this-

• Open Control Panel and click on Uninstall a program
• Select MS Office Suite and double click on that
• Select Change from pop up menu and then click on Repair

Problem #4: Unable to Find Office Applications after Windows 10 Upgrade

In Windows 10, there is no shortcut icon present in Start or taskbar. So, you can’t find them easily as in other OS.

Solution: Create a Shortcut Icon

Search an existing document and pin it to taskbar.

• Search for Word application from search box
• Right Click on it and select Pin to Taskbar option

It creates shortcut icon on taskbar. You can even create shortcut icon on at a time by using following method

• Open File Explorer
• Go the path specified below-

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• Search for Office applications for which you want to create shortcut
• Right click on it and select Create Shortcut
• Then, press Yes to create shortcut

Problem #5: Unable to Save Files after upgrading to Windows 10

If you fail to save Office documents after upgrading to Windows 10, then follow the below mentioned steps.

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Solution: Fix using Command Prompt

• Open command prompt from admin account and type cd %userprofile%
• Hit Enter
• Then, type cd OneDrive on command prompt and hit Enter
• Next, type icacls %userprofile%OneDrive /inheritance:e and press Enter

Now, you should be able to fix Microsoft Office issues that occurred after Windows 10 upgrade. Next time before upgra